Website - Terms and Conditions of use

Please read these terms and conditions (the “Terms”) carefully before using this website ("the Site"). Use of the Site is subject to compliance with the Terms. If you do not accept these Terms, please refrain from using our Site.

References to 'you', 'your' and 'yours' are references to the person(s) accessing our Site and the party/ies represented by such person(s).

References to 'we', 'us' and 'our' are references to Savant International Limited, or Savultra (www.savultra.com)

We are committed to protecting and respecting your privacy. Our Privacy Policy (together with these Terms) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read it carefully to understand our practices regarding your personal data and how we will treat it.

Information About Us

This Site is operated by Savant International Limited (a company incorporated and registered in Guernsey with registered number 60801, whose registered address is at Court Place, Rue du Manoir, St. Peter Port, Guernsey GY1 3XZ.

We are also registered as a data controller with the Data Protection Commissioner's Office in Guernsey under reference 55910 and the Information Commissioner's Office in the United Kingdom under reference: ZA159333.

All our products and services are subject separate to the terms and conditions of the applicable agreements governing their use, details of which can be found by following the links on the Site before you agree to purchase the products or services in question.

Accessing Our Site

Access to our Site is permitted on a temporary basis and we reserve the right to withdraw or amend the service we provide on our Site without notice.
From time to time we may restrict access to some parts of our Site, or our entire Site, to users who have registered with us.

Users

Our Site and the information contained within it is intended for those who access it from the United Kingdom. If you are viewing our Site from outside the United Kingdom you should note that the information contained within it may not be appropriate for use in other places and may not comply with the laws of any territory outside the United Kingdom. If you choose to access our Site from a country other than the United Kingdom you do so at your own risk and you are responsible for compliance with local laws.
You are wholly responsible for your own use of our Site and the use of our Site by any person using your computer and you must ensure that any such person complies with these Terms.

To use this site and its services you must be over eighteen (18) years of age. You must ensure that the details provided by you when signing up for our service are correct and complete. You must inform us immediately of any changes to the information that you provided when registering by updating your personal details.

Membership

Savultra is a membership service. In order to obtain the discount card and receive the benefits, there is an initial joining fee and a monthly membership fee. The total amount payable at the time of your application is £34.99. There is also a monthly benefits fee of £19.99, which will be charged every 30 days unless cancelled by you. The monthly fee can be cancelled at any time by contacting us at 08081012206 or by emailing us at memberservices@savultra.com. Your credit card statement will read Savant08081012206.

Refund/Cancellation of Membership

In order to maintain your ongoing membership, your Membership subscriptions must be paid in accordance with the subscription arrangements that were agreed at the time of joining.

Under the Consumer Protection Regulations, you have the right to withdraw from this Agreement within fourteen (14) days without giving any reason. The right to withdraw will cancel this Agreement. It ends on the expiry of fourteen (14) calendar days beginning with the day after the Agreement is concluded which is the day you apply for the service. You can cancel by giving written notice of cancellation to, Court Place Rue du Manoir, St. Peter Port, Guernsey GY1 3XZ or by email to memberservice@savultra.com or telephone to 08081012206. If you intend to cancel, you should not use any services you have received under the Agreement.

If you cancel your Membership within fourteen (14) days, you will receive a refund of the Application Fee. There will be no refund in the event you cancel after the (14) calendar days. You must allow at least seven (7) business days from the day of cancellation for your refund to be processed.

If you withdraw from this Agreement after fourteen (14) days, the Company is not obliged to return your Application Fee.

We may choose to cancel your Membership by giving you 14 days’ notice in writing to your last known address or email at the end of any subscription period for which a payment has been made , or to cancel any Membership at any time by giving a pro rata refund of any unexpired portion of an outstanding membership. All refunds will be made within 14 days from the date of cancellation.

If you commit fraud or attempt to commit fraud, we will cancel your Membership without any refund.

If we fail to collect payment your Membership will be suspended until alternative payment details have been provided and payment for your Membership has been received.

Use of Information

Neither the information, nor any opinion contained in our Site constitutes an offer or recommendation to enter into any financial transaction. Before making any decision or taking any action that might affect your personal finances or business, you should always consult a suitably qualified professional advisor.
The contents of any materials posted on this Site are for information purposes only and do not constitute investment, financial or professional advice and no reliance should be placed on them. Any figures shown on this Site are subject to change.

Our Site Changes Regularly

We are constantly changing and improving our services. We may add or remove functionalities or features and we may suspend or stop a service altogether. We aim to update our Site regularly and may change the content at any time. Any of the material on our Site may be out of date at any given time and we are under no obligation to update such material.

Our Liability

These provisions should be read carefully as they exclude or limit our legal liability in connection with your use of our Site. Nothing in these Terms shall exclude liability that is not permissible under applicable law, including without limitation, for death or personal injury, or for fraudulent misrepresentation.
These Terms do not apply to or affect our liability to you in respect of any product or service you may obtain from us using our Site and our liability to you in respect of such product or service is governed by the relevant set of terms and conditions applicable to such product or service.
Whilst we have taken reasonable steps to ensure the accuracy and completeness of the information contained in our Site we accept no responsibility for your use of or inability to use or the results of your use of our Site nor for any errors or omissions contained in our Site nor if our Site is unavailable for any time or any period. We provide the Site "as is". The use of our Site and the materials contained in it are entirely at your own risk.

We shall not be responsible for any direct or indirect:

• financial losses (including without limitation loss of income, revenues, data, profits, contracts, use, opportunity, business or anticipated savings);
• loss of goodwill or reputation;
• any loss or damage we could not reasonably have expected to foresee or reasonably have expected to occur, which you may suffer and which arises out of or in connection with any errors or omissions contained in our Site or your use of or access to our Site or your inability to use or the results of your use of our Site.

We shall not be responsible for the accuracy, functionality or performance of any third party software that may be used in connection with our Site.

Third Party Websites

Links contained in our Site might lead to other websites not under our control, and we shall not be responsible for the content, privacy practices, availability or use which you make of any linked site which is not operated by us or any link contained in a linked site not operated by us. Links on our Site are provided to you only as a convenience and we do not endorse or review any pages linked to our Site. Accordingly, you should read the terms and conditions of linked websites before using them and direct any questions or comments about the linked website's contents to the relevant website provider.
You are not entitled (nor will you assist others) to set up links from your own websites to our Site (whether by hypertext linking, deep-linking, framing, toggling or otherwise) without our prior written consent, which we may grant or withhold at our absolute discretion. You are also not entitled to direct link (also known as "Hot Link") any images or content without our prior written authorisation

Transmission of Information is at Your Risk

We cannot guarantee that the transmission of information or messages sent over the internet is completely secure as there is a possibility of interception at all times. Any transmission is at your own risk. We shall not be responsible for any loss, damages or costs whatsoever which you suffer or incur in connection with or arising out of any transmission of information or message sent by you to us or by us to you over the internet or the alteration, interception or misuse of such information. Once we have received your information or message we will use strict procedures and security features to try to prevent unauthorised access.
It is your responsibility to keep security information, such as PIN numbers or passwords, secure at all times. We will never ask you for this information and you should not disclose it to any third parties. If you receive any email or other request for such information you should delete it immediately and should not respond. If you think you may have disclosed any security information you must advise us immediately.

Viruses, Hacking and Other Offences

You must not misuse our Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site. You must not attack our Site via a denial-of-service attack or a distributed denial-of service attack.
By breaching this provision, you would commit a criminal offence. We will report any such breach to the relevant law enforcement authorities and will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Site will cease immediately.
We will not be responsible for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Site or to your downloading of any material posted on it, or on any website linked to it.

Intellectual Property

All copyright, trademarks, logos, brands and all other intellectual property rights in our Site and its content (including without limitation the pages, screens, information and material) and all software and source codes connected with our Site are owned by or licensed to Savant International Limited unless otherwise noted.
You may print, copy, download or temporarily store extracts from our Site for your personal information or when you use our products and services. You must not alter anything. Any other use is prohibited unless you first get our written permission. You may not republish, retransmit, redistribute, sell, modify or deal in any way with or otherwise make such information or pages available to any other party or available on any website, on-line service or bulletin board of your own or of any other party or make the same available in hard copy or on any other media without our express prior written consent.

Other than as provided above you may not use or reproduce our trademarks, logos or brand names.

Governing Law and Disputes

These Terms and any dispute or claim arising out of or in connection with them or your use of our Site (including non-contractual disputes or claims) are governed by and interpreted in accordance with the laws of England. The English courts will have non-exclusive jurisdiction over any dispute or claim arising from or related to these Terms or your use of our Site (including non-contractual disputes or claims) provided always that you may bring any proceedings in your country of residence.

Information about you and your visits to our Site

Please read our Privacy Policy for information on how we collect and use your personal information.

How to Contact Us

If you would like further information in connection with anything on our Site or want to make a complaint, please contact us at contact@savultra.com or call us on 01227 647 030.

Privacy Policy

Updated June 2016

Savant International Limited ("we/us/our")(registered in Guernsey with Company Registration Number 60801), whose registered office is at Court Place, Rue Du Manoir, St. Peter Port, Guernsey GY1 3XZ, is committed to ensuring that your information is used properly and is kept securely. We know that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. This notice describes our privacy policy and forms part of our website Terms and Conditions ('Website Terms').

This Website is brought to you by Savant International Limited. Savant International Limited, t/a Savultra (www.savultra.com), believes it is important to protect your Personal Data (as defined in the Data Protection Act 1998) and we are committed to giving you a service that meets your needs in a way that also protects your privacy. This policy explains how we may collect Personal Data about you. It also explains some of the security measures we take to protect your Personal Data, and tells you certain things we will do and not do. You should read this policy in conjunction with the Website Terms and Conditions.

When we first obtain Personal Data from you, or when you take a new service or product from us, we will give you the opportunity to tell us if you do or do not want to receive information by email or text from us about other services or products (as applicable) from us and also selected third party companies in the industry sectors listed in Section 2.9, and other companies in our group, Level Headed Marketing Ltd, Halo Mobile Ltd, and InterFinancial Limited. You can normally do this by ticking specific boxes on an application form or contract. You may change your mind at any time by emailing us at the address below.

support@savultra.com

Some of the Personal Data we hold about you may be 'sensitive personal data' within the meaning of the Data Protection Act 1998, for example, information about your health or ethnic origin.

Data Controller

Any information that you provide on this website is controlled by Savant International Limited which is registered as a data controller with the Data Protection Commissioner's Office in Guernsey under reference number: 55910 and the Information Commissioner's Office in the United Kingdom under reference number: ZA159333. If you have any queries about the information we hold about you, please contact us at support@savultra.com.

Contents of the Notice:

1. Collected Information.
2. Use of Data Collected.
3. Disclosure of Data to Third Parties.
4. Internet.
5. Cookie Information
6. Links
7. Further Information
8. Contact Information

1. Collecting information.

We may collect Personal Data about you from a number of sources, including the following:

1.1 From you when you agree to take a service or product from us, in which case this may include your contact details, date of birth, and your bank details.

1.2 From you when you contact us with an enquiry or in response to a communication from us, in which case, this may tell us something about how you use our services.

1.3 From documents that are available to the public, such as the electoral register.

2. Using your personal information.

2.1 Personal Data about our customers is generally only used in order to administer the site and the services that we provide and we shall only use your Personal Data for those reasons and shall not keep such Personal Data longer than is necessary to fulfil these purposes.

2.2 We will only collect basic information such as first and last name, address and post code, email address, password, all of which will be voluntarily submitted during the registration process for Savultra Plan. We may also require other information such as website name, IP address and url and other optional information to facilitate your use of our service.

2.3 Upon purchase of our services, you will be required to make payment to us which will involve our using a third party payment processor or merchant facility who will collect your payment information.

2.4 To help us to administer and to contact you about improved administration of any accounts, services and products we have provided before, do provide now or will or may provide in the future

2.5 To allow us to carry out marketing analysis and customer profiling (including with transactional information), conduct research, including creating statistical and testing information.

2.6 To help to prevent and detect fraud or loss.

2.7 To allow us to contact you in any way (including mail, email, telephone, text or multimedia messages) about products and services offered by us unless you have previously asked us not to do so. If you have consented to receive marketing, you may opt-out at a later date. You have a right to stop us from contacting you for marketing purposes.

2.8 If you agree, we shall pass on your personal information to our group of companies which includes Level Headed Marketing Ltd, Halo Mobile Ltd, InterFinancial Ltd, so that they may offer you their products and services by email or text. If you have consented to receive marketing, you may opt-out at a later date. You have a right to stop us from contacting you for marketing purposes or giving your information to other members of our group.

2.9 If you agree, we would like to pass on your personal information to selected third party companies in the following industry sectors, so that they may offer you their products and services by email and/or text message. Those companies are Interfinancial Limited & Level Headed Marketing Limited.

Personal Finance namely personal loans, credit cards, debt help and bank accounts.

Insurance namely life insurance, health insurance, disability insurance, travel insurance

Mobile Phones

Travel namely holidays, delayed flight claims, travel insurance

Gaming namely online betting, online gambling, lotteries, competitions, prize draws

Health & Beauty products

Discount Clubs, savings clubs, money saving schemes and vouchers

If you have consented to receive marketing, you may opt-out at a later date. You have a right to stop us from sharing your personal information for marketing purposes.

2.10 We may monitor and record communications with you for quality assurance and compliance.

2.11 We will not disclose your Personal Data to any third party except in accordance with this Privacy Policy and where you have requested we share your information.

2.12 We may allow other people and organisations to use Personal Data we hold about you in the following circumstances:

2.12.1. If we, or substantially all of our assets, are acquired or are in the process of being acquired by a third party, in which case Personal Data held by us, about our customers, will be one of the transferred assets.

2.12.2. If we have been legitimately asked to provide information for legal or regulatory purposes or as part of legal proceedings or prospective legal proceedings.

2.12.3. We employ companies and individuals to perform functions on our behalf and we may disclose your Personal Data to these parties for the purposes set out in clause 2.1 or, for example, for fulfilling orders, delivering packages, sending postal mail and email, removing repetitive information from customer lists, analysing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit and debit card payments and providing customer service. Those parties are bound by strict contractual provisions with us and only have access to Personal Data needed to perform their functions, and may not use it for other purposes. Further, they must process the Personal Data in accordance with this Privacy Policy and as permitted by the Data Protection Act 1998. From time to time, these other people and organisations to whom we may pass your Personal Data may be outside the European Economic Area, which comprises the 27 member states of the European plus Iceland, Lichtenstein and Norway. We will take all steps reasonably necessary to ensure that your Personal Data is treated securely and in accordance with this Privacy Policy and the Data Protection Act 1998.

2.13 Where you give us Personal Data on behalf of someone else, you confirm that you have provided them with the information set out in this Privacy Policy and that they have not objected to such use of their Personal Data.

2.14 In connection with any transaction which we enter into with you:

2.15 For marketing purposes (See Sections 2.7 - 2.9)

3. Protecting Information

We have strict security measures to protect Personal Data.

3.1. We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.

3.2. We reveal only a few digits of your credit card number when confirming an order.

3.3. We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information.

3.4. It is important for you to protect against unauthorised access to your password and to your computer. Never write your password down or disclose it to anyone else. Savant International Limited cannot be held liable for any situations that arise due to unauthorised access which is beyond our control. Be sure to sign off when you finish using a shared computer.

4. Internet

4.1. Please remember that communications over the internet, such as emails and webmails (messages sent through a website), are not secure unless they have been encrypted. Your communications may go through a number of countries before they are delivered - this is the nature of the internet. We cannot accept responsibility for any unauthorised access or loss of Personal Data that is beyond our control.

5. Cookies

When we provide services, we want to make them easy, useful and reliable. This sometimes involves placing small amounts of information on your computer. These are called 'cookies'.

These cookies cannot be used to identify you personally and are used to improve services for you, for example through:

1. - Letting you navigate between pages efficiently
2. - Enabling a service to recognise your computer so you don't have to give the same information during one task
3. - Recognising that you have already given a username and password so you don't need to enter it for every web page requested
4. - Measuring how many people are using services, so they can be made easier to use and that there is enough capacity to ensure they are fast

See allaboutcookies.org or www.youronlinechoices.eu to learn more about cookies.

Visit www.google.co.uk/goodtoknow/data-on-the-web/cookies for a video about cookies.

Users typically have the opportunity to set their browser to accept all or some cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these options, of course, means that personalised services cannot be provided and the user may not be able to take full advantage of all of a website's features. Refer to your browser's Help section for specific guidance on how it allows you to manage cookies and how you may delete cookies you wish to remove from your computer.

Multiple cookies may be found in a single file depending on which browser you use.

The cookies used on this website have been categorised based on the categories found in the ICC UK Cookie guide, as follows:

Category 1: strictly necessary cookies

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

By using this website, you agree that we can place these types of cookies on your device. If you have any queries about these, or would like more information, please contact our Data Protection Manager at Court Place, Rue Du Manoir, St. Peter Port, Guernsey GY1 3XZ.

For more information on cookies (including how to switch them off) please visit www.allaboutcookies.org.

6. Links

6.1 The Website may include third-party advertising and links to other websites. We do not provide any personally identifiable customer Personal Data to these advertisers or third-party websites.

6.2 These third-party websites and advertisers, or internet advertising companies working on their behalf, sometimes use technology to send (or 'serve') the advertisements that appear on the Website directly to your browser. They automatically receive your IP address when this happens. They may also use cookies, JavaScript, web beacons (also known as action tags or single-pixel gifs), and other technologies to measure the effectiveness of their ads and to personalise advertising content. We do not have access to or control over cookies or other features that they may use, and the information practices of these advertisers and third-party websites are not covered by this Privacy Policy. Please contact them directly for more information about their privacy practices. In addition, the the Your Online Choices scheme offers useful information about internet advertising companies (also called 'ad networks' or 'network advertisers'), including information about how to opt-out of their information collection.

6.3 We exclude all liability for loss that you may incur when using these third party websites.

7. Further information.

7.1 If you would like any more information or you have any comments about our Privacy Policy, please either write to us at Data Protection Manager, Court Place, Rue Du Manoir, St. Peter Port, Guernsey GY1 3XZ, or email us at support@savultra.com

7.2 We may amend this Privacy Policy from time to time without notice to you, in which case, we will publish the amended version on the Website. You confirm that we shall not be liable to you or any third party for any change to this Privacy Policy from time to time. It is your responsibility to check regularly to determine whether this Privacy Policy has changed.

7.3 You can ask us for a copy of this Privacy Policy and of any amended Privacy Policy by writing to the above address or by emailing us at support@savultra.com. This Privacy Policy applies to Personal Data we hold about individuals. It does not apply to information we hold about companies and other organisations

7.4 If you would like access to the Personal Data that we hold about you, you can do this by emailing us at support@savultra.com or writing to us at the address noted above. There may be a nominal charge of £10 to cover administrative costs. We may contact you to verify that you have actually made the request personally.

7.5 We aim to keep the Personal Data we hold about you accurate and up to date. If you tell us that we are holding any inaccurate Personal Data about you, we will delete it or correct it promptly. Please email us at support@savultra.com or write to us at the address above to update your Personal Data.

8. Our contact information.

If you have any questions about this privacy statement, the practices of this site, or your dealings with our website, you can contact us via email sent to: support@savultra.com, or by mail to, Savant International Limited, Court Place, Rue Du Manoir, St. Peter Port, Guernsey GY1 3XZ.